Collection of personal information
The company collects information from the client when he/she:
a) opens an account and provides information through electronic registration forms;
b) makes a transaction including when he/she deposits and withdraws funds.
Additionally, from time to time, the company may collect information about its clients from third-party entities, such as information about the client’s credit history agencies. The information the company collects directly from the client may include information required to communicate with the client, such as address, phone number, and e-mail. Furthermore, the company may collect other identifiable information, such as identification numbers and/or passport/tax registration number and also demographic information, such as ZIP code, age, gender, birth date, etc.
Use of personal information
To personalize the client’s experience
The client information helps the company better respond to his/her individual needs.
To improve the website
The company continually strives to improve the website’s offerings based on the information and the feedback the company receives from the client.
To improve client service
The client information helps the company more effectively respond to client service requests and support needs.
To administer a contest, promotion, survey, or other site feature
To send periodic emails
The company does not disclose or share information about any of its clients (whether active or inactive) to any affiliated third parties or non-affiliated third parties other than in the manners and the entities set forth below:
To service providers for the purpose of opening, operating, and servicing the client’s account. Such service providers may include attorneys, accountants, auditors, financiers, introducing brokers for translation services, and other professionals.
To protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities.
Security and integrity of information
The company implements a variety of security measures to maintain the safety of the client’s personal information. The company uses Secure Socket Layer (SSL) encryption technology in order to protect certain information that the client submits. This type of technology protects the client from having his/her information intercepted by anyone other than the company. The company also uses other safeguards such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data. The company restricts access to information at its offices so that only officers and/or employees who need to know the information have access to it.
Acceptance by the client