Part I: Scope of This Agreement
This Agreement is between FXGlory and the Client (“you”) from now on. You should read carefully, understand, and agree with the terms of this Agreement before you enter into a contractual relationship with us.
Part II: Client’s Confirmation
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He/she reads all the terms included in the Agreement, and in accordance with the rule of the Distance Marketing of Consumer Financial Services, it is not necessary for both sides to sign this Agreement for implementing the legal vows of the sides.
- The Client is required to accept the rules or their abrupt changes with regard to unpredictable situations. All changes will take effect on the exact day they are published on the FXGlory blog as an announcement.
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The Agreement creates the way for presenting investment and auxiliary services.
- The Client must be at least 18 years of age in order to enter into a contractual relationship with the Company.
- If the Client does not agree to be bound by this User Agreement, they must not access or use our services.
- The Client, by signing this Agreement electronically, commits that after opening an account and before withdrawing funds from their account, they will also sign a paper copy of this Agreement, provide a scanned copy, or send the original document to the company’s address upon the broker’s request.
Part III: Warning About the Risk of the Financial Markets
Initially, the Client needs to become informed and justified about the risk in the financial markets, especially the Forex market.
The financial markets have the potential of both enormous profit and high damage, so it is necessary to take into account the notes below:
- In the Forex market, clients have the advantage of leverage that can be hundreds of times greater than their current deposits, enabling them to potentially earn significant profits from relatively low deposits. Conversely, due to the possibility of large trades, a client also risks substantial losses and may lose their funds. Therefore, it is advisable for those without sufficient experience in using high leverage to start with low leverage until they gain adequate mastery of the market.
- Most people who work in the financial markets, especially Forex, will experience significant losses in the long term, while only a few who trade scientifically, programmatically, and unemotionally achieve profit. Therefore, it is strongly recommended that you never take risks beyond what you can afford to lose, and you will be solely responsible for any financial or mental harm resulting from such losses. If you are unable to tolerate potential losses or if stress and tension negatively affect your health, you should not engage in any trading or open an account. According to scientific research, Forex trading is among the top five most stressful jobs worldwide, and for those unprepared, it can be severely harmful.
- Forex is a real market where currency prices change based on the massive trading activity carried out by major banks and brokers who connect these trades to the banks. As a result, prices at any given time are generally the same across both banks and brokers. If there is any difference, it is due to the spread limitations.
Part IV: Financial Rules Between the Client and the Company
- We are strongly committed to the rules of the Anti-Money Laundering Committee (AMLC), and in case of observing any suspicious cases of money laundering, we will immediately inform the related authorities of the country of incorporation.
- The financial relationship between the Client and the Company should be conducted without any intermediaries. In other words, the Client must send money from their own bank account or electronic account, registered under their name, to the Company.
- Withdrawing money on behalf of other Clients is not possible under any circumstances.
- If, for any reason, the Client intends to make a withdrawal using a different method than the one previously used for deposit, such a withdrawal is only allowed with the Company’s permission. This withdrawal may be approved once the Client successfully completes the authentication procedure established by the Company. The procedure can also include signing a relevant contract.
- Withdrawal from the client’s account(s) may take between one (1) hour and three (3) business days under normal conditions. However, if the client provides incorrect information or if suspicious activities are detected during account opening, deposit, withdrawal, or trading processes, their withdrawal may be delayed until the suspicious matters are resolved.
- The Client acknowledges that the funds sent to the Company belong solely to them and do not originate from bank loans, debts, guarantees, or any third-party credits. Furthermore, the Client confirms that their capital or holdings are not derived from any fraudulent or unlawful activities. The Client also affirms that all trading is conducted through their own account and that they bear full responsibility for all trading activity.
- Once the deposited funds are received by the Company, they will be credited to the Client’s account instantly. The Client may request a withdrawal of part or all of their free margin if accepted by the accounting department, and which is not engaged in any of active trades. The Company does not accept third-party payments and reserves the right to refund such amounts with applicable fee deductions.
- Any conspiracy between the Client and the Introducing Broker (IB) aimed at generating commissions is illegal and strictly prohibited. Both parties will receive a formal warning regarding the termination of cooperation, and any illegally obtained rebates through such actions will be removed.
- The profit or loss of positions opened and closed by the Client is accepted only if the positions are connected and accepted by the bank/LPs. Any trade lasting more than 7 minutes shall be connected to our providers, but if it lasts less, it needs to be checked according to our providers’ reports. The Client must understand that opening and closing a position on our platforms is not sufficient for accepting the position. Therefore, there is no guarantee for payment of positions closed or hedged immediately, and the Company recognizes such actions as illegal scalping.
- Setting pending orders is not allowed at market closing time because when the market opens on Monday, a gap may occur, which can cause the activation of pending orders. In this case, orders cannot be connected to the bank/LPs.
- To present information on the website and on the trading platform, the Company sends some data about the market; this data is for discussion purposes only and does not constitute any recommendation for the Client to buy or sell. The Company is not responsible for the Clients’ deals and exchanges, and the Clients are completely autonomous in their purchasing and selling decisions.
- According to our decision, policies and also in order to provide the most fair environment for trading to our valued clients, FXGlory operates as a fixed-spread Forex broker. FXGlory ensures Clients that we will not make the spread wide on the low volume market hours. It is obvious that the trades which are made during those hours by the means of misusing this opportunity will not be guaranteed. In case of abuse, the Account will be closed and the deposited amount will be frozen for 90 days.
Part V: Fraudulent Activities and Prohibited Transactions
- In case of observing any suspicious activities in financial transactions of the Client with the Company, the account of the suspicious person (the Client) will be blocked, and the Client’s open trades will be closed. The Client has to accept the harm as a consequence of the blockage of their account(s) for suspicious reasons.
- The Company reserves the right to suspend and/or close the Client account(s) in case of any fraudulent activity, any attempts to defraud the Company or other Clients and/or fraudulent payment (using stolen credit cards, any chargeback, or other reversal of a payment) and prohibited transactions. It would share the Client’s information and documents with relevant legal authorities in order to reveal a fraud case.
- If the Company discovers any attempts by the Client to defraud or harm the Company and/or its services in any way, it reserves the right to hold the Client’s funds until the issue is resolved and settled by the Client.
- Recording a trade on MetaTrader 4 does not guarantee that the trade has been fully executed at the bank/LP. Some Clients, by running illegal Expert Advisers, conduct unsubstantiated or fake trades, exploiting the Broker’s system by preventing error messages on real prices to generate false profits. These actions can be detected through various methods, which the Company will explain in detail if necessary. All such activities are considered illegal; if detected, the Client’s financial bonds will be frozen, and the original investment amount (prior to the fraudulent action) will be returned to the account used for the deposit.
- The Client acknowledges and agrees that FXGlory does not support any forms of copy-trading through any systems or platforms offering such services. The Client themselves has to be the only one to access the account provided by the Broker. Sharing login credentials with any third-party service or platform to open, close, or modify trades on behalf of the Client is illegal and against the Broker’s policies, and may cause the Client’s account to be temporarily or permanently closed.
Part VI: Miscellaneous
- Any complaint against the Company, its management, or staff will be addressed by the relevant authorities in the country of incorporation. The complainant is responsible for covering all legal expenses incurred by FXGlory’s legal team.
- The Company, due to its policies and rules, does not accept Clients who are residents of countries such as Iran, North Korea, Syria, Sudan, and other nations under UN sanctions. The Company will only provide its services to Clients whose countries are listed on our website. The funds of Clients who violate this rule will be returned, net of any transfer fees or other charges incurred by FXGlory. If a Client opens an account using false information, their account will be blocked.
- The Client must send the official copy of their documents, certified by a legal entity, to the Company address in case of the Company’s request.
- The Client is obliged to provide correct and appropriate information to the Company; in case of any changes to the information, they must notify the Company immediately.
- Under any circumstances, the Client’s information will not be disclosed to any third party, except in cases where it is required by legal authorities. Such disclosure will be done strictly on a “need-to-know” basis. In such cases, the Company will inform the third party that the information is confidential.
- The Company provides published tradable prices and information via the website and trading platforms. The Client acknowledges that trade instructions sent by the Company through the trading platform do not require reconfirmation. Therefore, maintaining the confidentiality of the user account information is essential for the Client.
- Each country has its unique rules and regulations. Sometimes, trading Forex in a country may be contrary to local laws or regulations. The Client accepts responsibility for any violation of the laws and regulations of their country of residence.
- The Client takes responsibility for any losses which may occur in case of Force Majeure events such as political, economic, and social crises or natural disasters.
- The Company does not guarantee any “Stop loss”, “Take Profit”, and “Pending Orders” during any important news and when a gap occurs at the opening time of the market.
- Clients are prohibited from executing high-volume trades with leverage over 1:100 near market closing times, during major news events, or in low-volume periods aimed at exploiting market gaps. Accounts found violating this rule will be blocked, and the initial deposit will be refunded after 90 days.
- The Company has the right to remove the pending orders at the market closing time on Friday.
- The Company reserves the right to reject any pending orders that cannot be connected to its liquidity providers due to technical issues.
- The Company will disable accounts that have been inactive for more than six (6) months or have a balance below 15 (fifteen) USD.
- Considering Company payment providers’ policies and differing international regulations regarding financial transactions, the Company reserves the right to offer alternative withdrawal methods if financial issues arise with certain methods.
- The Client acknowledges and agrees that the Broker shall be the sole authority to resolve any claims arising between the Client and the Broker. Involvement of any third party is neither permitted nor recognized.
- In the event of any technical errors in the MetaTrader 4 or 5 platforms or their price quotes—such as invalid quotes, unusual gaps, freezing, opening an order with a negative balance, or any other irregular system behavior—the Client is required to notify the Broker immediately. Any exploitation of such situations for profit will be deemed illegal trading, and the Broker reserves the right to suspend the client’s account, holding funds and removing illegally obtained profits along with pursuing legal action against the offending Client.
- The Client acknowledges and agrees that FXGlory may request additional KYC documentation, supporting evidence, or agreements at any time, and the Client is obligated to promptly provide these to the Broker. Failure to submit the required documents may result in temporary or permanent account closure, and the freezing or blocking of funds and balances for trading or withdrawals until the necessary paperwork is submitted.
- Since trading is conducted online via software, there is a slight chance of anything going out of order. However, the Broker confirms that each case will be treated as a valid trade only after thorough verification by the accounting department, based on reports from the relevant authorities.
- The Clients’ trading platform operates for different currencies from 00:00 GMT+2 on Monday until 00:00 GMT+2 on Saturday.
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The office working hours are as follows:
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From 10:00 GMT+4 on Monday through 19:00 GMT+4 on Friday
Part VII: Termination of User Agreement and Liquidation of Accounts
- This Agreement takes effect from the date the Client opens an account and will remain in force until terminated by either party. The Company reserves the right to cancel and/or withhold any previous transactions on the Client’s account(s) under the following circumstances:
- Any action by the individual that harms the Company’s interests—such as publishing false information or attempting to portray the Company in a misleading or inappropriate manner.
- Any fraudulent or criminal act carried out by the Client that involves the Company, directly or indirectly, by any means, and poses a risk to the Company’s interests.
- If, under any circumstances, the Client attempts to exploit price discrepancies (Arbitrage) for personal gain—causing potential loss to the Company—by using additional tools or plug-ins (such as Expert Advisers) or by any other method.
- The Company ensures that the Client’s trading activities do not compromise the reliability, security, stability, or efficient operation of the Company’s trading platform.
- Either the Company or the Client may terminate this Agreement by providing seven (7) business days’ written notice to the other party. During this notice period, the Client is required to close all open positions; otherwise, the Company reserves the right to close all the open orders on the Client’s behalf.
- The Company reserves the right to terminate this Agreement without providing seven (7) business days’ written notice in the following circumstances:
- The death of the Client
- Any unauthorized or fraudulent activities
- Prolonged inactivity by the Client
- Initiation of bankruptcy proceedings
- Violation of any terms within this Agreement or other agreements with the Company
- In the event of termination, the Company reserves the right to revoke the Client’s access to its trading platform and any accounts the Client has opened with the Company.
- Upon termination of this Agreement, the Client shall be responsible for:
(a) any outstanding fees, commissions, and other amounts payable to the Company;
(b) any additional losses or expenses resulting from the termination of the Agreement;
(c) any damages incurred during the settlement or fulfillment of obligations undertaken by the Company on the Client’s behalf.
- In case of the Client’s proven insanity or death, the return of funds to the Client is thereby prevented, and the inheritor—under the laws of the Client’s country of nationality—will be entitled to receive the account balance. This process may take between one to six months, and the inheritor must submit all necessary documents to the Company.
- The Company may, at its sole discretion and without any liability to the Client, temporarily suspend or permanently terminate the Client’s access to all or part of its Services at any time, with or without prior notice.
Part VIII : Risk Management Protocol
Trading Terms Adjustment
Participants engaging in any promotional offer may face certain trading restrictions or modifications once their cumulative profits exceed a defined limit relative to their initial deposited capital. This threshold is determined based on the Client’s capital structure and prevailing market conditions.
While not limiting the potential for trading success, the Company reserves the right to scrutinize accounts displaying unusually high profitability attributed to promotional benefits. Profits accrued under these circumstances may undergo additional verification and, where necessary, be capped to preserve the integrity and fairness of the trading environment.
Responsible Use of Leverage
Enhanced leverage aims to optimize trading opportunities for clients but also entails increased risks. The Company actively monitors accounts utilizing promotional leverage to ensure trading remains within responsible and controlled boundaries. Clients who exceed established profit targets or leverage limits may be shifted to standard trading conditions without prior notification.
Promotional Terms Flexibility
Profit Realization Protocol
Clients may accumulate profits up to a maximum threshold representing an exponential increase approaching three orders of magnitude relative to their initial deposit. This limit is determined based on the deposited capital and its correlation with trading profitability. The Company reserves the full right to calculate and enforce this threshold to maintain consistency with prevailing trading conditions and to uphold the sustainability of market operations.